Oriental Watch Company Membership Programme
1. General Terms and Conditions
1.1 Customers are eligible for membership benefits in accordance with these terms and conditions after registration as a member and approval by Oriental Watch Company Limited (“Oriental Watch Company”). Such benefits are, apart from listed in these Terms and Conditions, also listed in part at the following webpage: www.orientalwatch.com . The contents of the said webpage may be amended by Oriental Watch Company from time to time without consent from members.
1.2 Membership may only be used for personal purchases in shops under the Group designated by Oriental Watch Company from time to time and cannot be used for any commercial, promotional or other purposes whatsoever without the written consent of Oriental Watch Company. “Group” means the group of companies to which Oriental Watch Company belongs and of which Oriental Watch Holdings Limited (incorporated in Bermuda with limited liability) is the ultimate parent Company.
1.3 Oriental Watch Company shall be entitled to make changes to these Terms and Conditions from time to time or to terminate the Programme without prior notice to members. Oriental Watch Company reserves the right to make the final decision in case of any disputes. Please visit Oriental Watch Company’s official website: www.orientalwatch.com from time to time for updated Terms and Conditions.
1.4 Membership Programme applies to the shops under the Group designated by Oriental Watch Company from time to time including but not limited to Oriental Watch Company shop, La Suisse Watch Company shop and Rolex and Tudor Shop under Oriental Watch Company’s operation (excluding Yung Hsin Watch Co. and other shops as Oriental Watch Company may from time to time specify).
2. Eligible application
2.1 A person may apply for registration as Oriental Watch Company Member irrespective of whether he/she has made a prior purchase with any shop under the Group designated by Oriental Watch Company from time to time and he/she can become a member upon filling in the required information on the registration form provided by Oriental Watch Company, agreeing to these Terms and Conditions and completing the verification of his/her mobile phone number. No membership fee is required for membership registration.
2.2 After becoming a member, the applicant can start accumulating purchasing (“Qualified Purchasing”) at any shops under the Group designated by Oriental Watch Company from time to time, in order to qualify for different membership tiers and enjoy the relevant benefits of that membership tiers.
2.3 Every applicant for membership under the Programme warrants, represents and undertakes the personal information provided by him/her to Oriental Watch Company is and shall be true, complete and accurate.
2.4 Oriental Watch Company has the sole and absolute discretion to reject any membership application without providing reason.
3. Membership Tiers
This membership programme consists of the following four membership tiers:
Tiers of Membership | Basic | Bronze | Silver | Gold |
How to join | Registration only, no purchasing required | Any amount of Qualified Purchasing (please see further details in Clause 4) | The accumulated Qualified Purchasing shall be up to 200,000 scores | The accumulated Qualified Purchasing shall be up to 500,000 scores |
Validity period of Membership | Permanent (until terminated in accordance with relevant terms) | Permanent (until terminated in accordance with relevant terms) | Permanent (until terminated in accordance with relevant terms) | Permanent (until terminated in accordance with relevant terms) |
Validity period of Gift Privileges | N/A | Up to a maximum 24 months (Gift Privileges under this membership tier shall expire on 31st December of the following year after becoming a member of this tiers) | Up to a maximum 24 months (Gift Privileges under this membership tier shall expire on 31st December of the following year after becoming a member of this tiers) | Up to a maximum 24 months (Gift Privileges under this membership tier shall expire on 31st December of the following year after becoming a member of this tiers) |
How to extend the validity period of Gift Privileges | N/A | Any purchasing in the last calendar year when the Gift Privileges end, the validity period of Gift Privileges shall extend to 31st December of the following year) | Any purchasing in the last calendar year when the Gift Privileges end, the validity period of Gift Privileges shall extend to 31st December of the following year) | Any purchasing in the last calendar year when the Gift Privileges end, the validity period of Gift Privileges shall extend to 31st December of the following year) |
How to Upgrade | Upgrade to any tier by reaching the tier's required purchasing amount, i.e, Member have any Qualified Purchasing shall be upgraded to Bronze, accumulated Qualified Purchasing up to 200,000 scores can be upgraded to Silver; accumulated Qualified Purchasing up to 500,000 scores can be upgraded to Gold. | Upgrade to any tier by reaching the tier's required purchasing amount, i.e, Member accumulated Qualified Purchasing up to 200,000 can be upgraded to Silver; accumulated Qualified Purchasing up to 500,000 can be upgraded to Gold. | Upgrade to any tier by reaching the tier's required purchasing amount, i.e, Member accumulated Qualified Purchasing up to 500,000 scores can be upgraded to Gold. | N/A |
Spending one (1) local currency at Shops under the Group designated by Oriental Watch Company will earn one (1) score.
4. Qualified Purchasing
4.1 Qualified Purchasing can be accumulated by a Member immediately only after his/her successful registration as a member of Oriental Watch Company Membership Programme.
4.2 The valid accumulation period of Qualified Purchasing shall be equal to the validity period of Membership.
4.3 To accumulate Qualified Purchasing for a purchase from the shops under the Group designated by Oriental Watch Company, member must first bind his/her mobile phone number registered under this Programme at the time of such purchase.
4.4 Qualified Purchasing calculation shall be based on the actual purchasing amount net of discount (if any).
4.5 Qualified Purchasing shall not include the spending on premium gifts, gift certificates, any repairing, appearance modification and maintenance services; shall there be any return of goods or refund of any purchase price, the corresponding cancelled spending shall not be calculated as qualified purchasing.
5. Services and Privileges
5.1 Member may enjoy the following services and privileges in accordance with his/her membership tiers.
a.) Latest updates or watches
b.) Birthday Gift (Only available during the validity period of Gift Privileges)
c.) Surprise Gift (if any) (Only available during the validity period of Gift Privileges)
d.) Exclusive Watch Previews
e.) Premium Event Invitation
f.) Watch Appearance Cleaning Service
5.2 Details and conditions of the relevant privilege of each membership tiers can be found on the following webpage: www.orientalwatch.com. Oriental Watch Company shall be entitled to amend the contents of the above webpage from time to time without prior notice to or consent of members.
5.3 Festive Surprise Gift (if any) shall be launched unscheduled, Oriental Watch Company reserves the right to make the final decision as to whether or when would it be given.
5.4 Member's registered name must be identical to their identification documents, in order to serve gift redemption and verification (if necessary) purpose.
6. Activate and Extend the validity period of Gift Privileges
6.1 Validity period of Gift Privileges is up to a maximum 24 months, Gift Privileges under the relevant membership tier shall be activated upon meeting a qualified purchasing and shall expire on 31st December of the following year after a member became a member of this tier.
6.2 If Member makes any purchase within the last calendar year when the Gift Privileges expire, the validity period of Gift Privileges shall be extended to 31st December of the following year.
6.3 If the validity period of Gift Privileges has expired, member is required to meet the Qualified Purchasing in any shops under the Group designated by Oriental Watch Company, in order to activate the validity period of relevant Gift Privileges under the relevant tier of membership and the validity period shall be renewed till 31st December of the following year.
7. Upgrade
7.1 Membership class will be upgraded automatically in accordance with Clause 3 of these Terms and Conditions. After upgrade, the member can enjoy the privileges of the relevant membership tiers provided under these Terms and Conditions.
7.2 If a member make any Qualified Purchasing, his/her membership tier will be upgraded to Bronze; if a member accumulate Qualified Purchasing up to200,000 scores, his/her membership will be upgraded to Silver; and if a member accumulate Qualified Purchasing up to 500,000 scores, his/her membership will be upgraded to Gold.
8. Adjustment of membership tiers
8.1 If a member returns goods purchased or payment (or part thereof) is refunded or clawed back, the spending in relation to the returned goods or the amount of refunded or clawed back will be deducted from the accumulated Qualified Purchasing. In such event, Oriental Watch Company has the right to immediately cancel any upgrade or acquisition of membership tiers resulting from the returned goods or the payment refunded or the payment clawed back and to cancel and recover from the member the benefits and/or gifts given and to adjust the member’s membership tier accordingly.
9. Termination and suspension of membership
9.1 Oriental Watch Company may, at its sole and absolute discretion, immediately suspend or terminate the membership of any Member under the following circumstances:
a.) Oriental Watch Company considers that the Member is in breach of any of these Terms and Conditions;
b.) Oriental Watch Company considers or suspects that Member has engaged in any illegal activities in the course of using the Programme;
c.) Oriental Watch Company considers that suspension or termination of the membership of such Member is necessary for the protection of Oriental Watch Company and/or the companies and/or the Shops under the Group and/or this Programme and/or other Members; or
d.) Oriental Watch Company and/or the Group is required to do so by applicable laws or governmental agencies.
9.2 Oriental Watch Company may, at its sole and absolute direction, terminate this Programme at any time, whereupon all the memberships shall be terminated.
Upon termination of the membership, all Qualified Purchasing and privileges accrued under such membership shall be cancelled and be null and void. The member shall not be entitled to claim any loss or damage against Oriental Watch Company and the companies under the Group.
10. Miscellaneous
10.1 A Member shall not be entitled to assign, transfer or in any other way deal with all and any of his/her rights or benefits or obligations under these Terms and Conditions without the prior written consent of the Group.
10.2 If there is any inconsistency or conflict between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
10.3 These Terms and Conditions shall be governed by the laws of the Hong Kong SAR.
11. Personal Data
“Personal Data Privacy and Statement” and “Personal Information Collection Statement” contained in the Privacy Policy of this Website apply.